Refund Policy

You can cancel your SiftStock subscription at any time from your account settings. Cancellation stops future renewals; your access continues until the end of the current billing period. Images you have already downloaded under a valid license remain licensed to you in accordance with the SiftStock License Agreement.

Payments are processed by Paddle, our Merchant of Record. If you believe a charge was made in error, contact us within 14 days of the charge. Refund requests are reviewed on a case-by-case basis and handled in accordance with Paddle's refund terms and applicable consumer protection laws. Nothing in this policy limits any rights you have under mandatory consumer protection laws.

Where applicable law grants you a 14-day right of withdrawal, it applies to your subscription. By downloading any image, you expressly request immediate access to digital content and acknowledge that you thereby lose your right of withdrawal with respect to that content, to the extent permitted by applicable law.

Email support@siftstock.com or use the contact form. Include the email address associated with your account and the date of the charge. We aim to respond within 2 business days.